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Where all do we deliver?
We deliver throughout the UK including the Scottish highlands and Channel Islands. We also deliver to five countries in Western Europe; Belgium, France, Germany, Ireland and Netherlands.
What are the delivery charges to Mainland UK and EU?
FREE Mainland UK Deliveries upto 20Kg on orders over £30. Every additional 10 Kg £1 extra.
Weekend delivery: Just for additional £2.99, get your delivery on saturday or Sunday.
Maninland UK and EU Delivery - Weight in Kg
Delivery to Scottish highlands and Channel Islands will be additional £9.99.
When will my order be dispatched?
Orders are processed and dispatched the night before the day of delivery – they could not be fresher!
What is minimum order value?
Minimum order value is £20 excluding the delivery cost.
What time will the delivery be made on the scheduled day?
The delivery will be made anytime from 8am to 5pm.
What if I won’t be home to receive my order?
Please ensure that we are given instructions if there is somewhere specific you want the parcel left, for example, with a neighbour. You can add or edit these instructions for your chosen delivery address in the 'My Account' section.
As the courier is delivering fresh food, unless instructed, we always ask them to leave the parcel in a safe place near your door rather than return to the depot. If there is no-one home and the parcel is not signed for, but left in a safe place, the delivery is considered fulfilled.
Is online tracking available?
Once the order is dispatched, we will send you the consignment number and the relevant details which will allow you to track the delivery status.
How are fruits and vegetables packed?
We understand the concern with keeping the fruits and vegetables as fresh as possible and thus, do our best to prevent them from being damaged in transit. We use what we think is the best compromise between effectiveness, environmental friendliness and convenience.
> Delicate fruits and vegetables in biodegradable moulded paper trays
> Very delicate berries in plastic punnets
> Everything else should arrive loose or in paper bags